Frequently Asked Questions

The cost of replacing your hot water system relies on a few different factors. A gas hot water system will have a different price point than a solar supply, and so on. We provide prices based on system type or brand so you can stick within a budget, and one call to our friendly team for a free quote will leave you feeling confident about your hot water options.

A hot water heater is will provide a steady flow of hot water for cooking, bathing and more. One of the more traditional methods, a hot water heater is one of the most common household ways to achieve consistent and reliable hot water. Our hot water heater range is packed with the best hot water heater products on the market, ready to deliver to you.

There are four main types of hot water heaters and systems. Solar boosted systems are boosted by either gas or electricity and receive most of their energy supply from the sun, making this the most efficient. Households with this type of hot water heating may be eligible for government rebates (call our team for more information). Good quality gas water heaters are the next best option and may be the best option for larger households. If gas or solar isn't available to you, a heat pump or electric tank systems are the next in line to provide reliable, good quality and consistent hot water supply.

Plumbing problems are sure to happen. Even in newer homes, clogged drains or a water leak can show when you least expect it. Whether you’re living through the repairs or an older home, or just purchasing a new home and want to be prepared, these are the most common plumbing problems:

• Clogged toilet
• Clogged bath or shower drain
• Jammed garbage disposal
• Leaky faucets
• Leaky pipes
• Low water pressure
• Running toilet
• Sewage smell in home
• Sewer system backup
• Slow draining sink
• Water heater repair

As helpful as it would be, plumbing problems don’t just occur during regular business hours. When leaks and clogs present themselves on the weekend or the middle of the night, you must determine if it constitutes a call to your LTR emergency plumber. Each homeowner will ultimately decide what ranks as an emergency, but our checklist can help:

Does the problem only affect one faucet, drain, or shower? If the problem is secluded to only one pipe, it can likely wait until Monday morning. Can you shut off a water valve to make the problem stop? If you can pause the problem temporarily, wait until normal business hours to call the plumber. Does the water work? If your water is completely shut off (and it’s not a municipality problem) call the emergency plumber. Is flooding occuring? If a burst pipe or water main break is causing flooding in or outside of your home, you’re dealing with an emergency.

A running toilet is usually caused by a flapper, the rubber or plastic valve on the bottom of your tank, that fails to seal. Open the toilet tank and adjust the float arm to see if the water stops an inch below the overflow pipe. If the water doesn’t continue to fill, the flapper needs replaced.

A sewer line inspection camera is a waterproof camera that makes it possible to inspect sewer lines and other underground pipes.

Prevent clogged drains in your home by stopping hairs, oils, greases, coffee grinds, pasta or hard produce parts, such as broccoli stalks, carrots or apple cores, from going down the drain. A drain stopper or filter can help stop materials, like coffee grinds, pasta and produce from entering your drain.